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About US

Founded in 2001, TLC provides Management Consutling services focused on Process Management and Performance Improvement.  Your company will benefit from TLC's years of international and local experience in Change Management, Process, Lean and Six Sigma.

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Client Testimonials

“TLC’s consultants participative approach made them part of our team.”
Deon van Tonder, FD, Group Five KZN

"Just a short note to congratulate you on the level of excellence that TLC has delivered while training and coaching our team members."
Maurice Kuhn, Telkom Business Improvement Office

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Lean Six Sigma EXECUTIVE OVERVIEW

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Are you interested in Lean Six Sigma but not sure where to start? We suggest that you start with an Executive Overview for your Exco and or Manco. Our MD, Rick McCarthy will come to your location to facilitate an Lean Six Sigma Executive Overview designed specifically for your business.

Topics:
* What is Lean Six Sigma?
* How does it work?
* Will it work in your Industry?
* What resources are required?
* How to select projects?
* How to Institutionalize Changes?
* How to get started?

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Six Sigma in South Africa

Our Work

Six Sigma in South Africa

TaxonomySix Sigma, Lean, and Business Process Management are the essential tools, language and philosophy required by today's Business Leaders. Deploying these Business Improvement tools in South Afirca has it's own unique challenges.  Our team has over 14 years of experience deploying, managing and coaching Six Sigma, Lean, Change Leadership, Business Process Management and Systems Development projects.  Our experience and proven track record in the American, European and South African business environment makes TLC the right choice to be your Business Improvement partner.

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Featured Articles

  • Demystifying Lean with FOCUS

    Imagine a world where you could take the Lean Tools and simplify them for the common man. So many Lean Practioners are quick to tell you how many years they have studied Lean and how important it is to only utilize experienced consultants.  But what if you don’t work for...

  • Solving Core Business Problems by listening to Call Centres and Leveraging Lean Six Sigma

    All too often companies continue to use their inbound customer service call centre as the ‘garbage processing’ function of the organization.  Then when the noise about poor service gets too loud and the costs of handling all this garbage gets too high, the trend is to outsource the call centre...

  • Define Purpose, Engage Employees and Achieve Results!

    Michael Gerber writes in his book, The E-Myth Manager,

    “No matter what the size of the organization, it is the ability to treat the organization as a small business and the manager as a small business owner…that produces a profound shift in the mind-set of that organization.”

    The...

  • Preparing for the future with Lean Six Sigma

    A strong Lean Six Sigma program prepares companies for the upturn in the market!

    The word recession is on everyone’s minds.  We keep asking “Is it a recession or isn’t it?” Either way, the reality is that the global economy continues to reduce demand on South African exports.  Profit margins...

  • Disruptive Change-Disrupt the Status Quo to Create the Future.
    A Case Study on the Success Factors for Change – A Tale of Two Companies

    It was the best of times; it was the worst of times. Two companies, one thriving and one fighting for its life. It was a time where change fails time and time again and...

    • What's Happening

    Great News!!!
    Lean for the Service Environment is now available online.

    Six Sigma & Lean Careers

    Are you looking for a Six Sigma or Lean job in South Africa?

    TLC is looking for experienced Process Improvement and Lean Six Sigma Experts to join our team. We are a company that respects a work-life balance with a passion for what we do. We are working with some of South Africa's leading companies to develop their Lean Six Sigma capabilities and providing Lean and Six Sigma Process improvement solutions.  If you are ready to make a career move to join the most exciting Lean Six Sigma Company in South Africa, send your CV to info@tlcglobal.co.za

    We look forward to hearing from you.

    A Physician's Solution to Debt

    TLC brings experienced people and proprietary technology into partnership with physicians’ practices to master Business Administrative Procedures, specifically the reimbursement process.

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    To learn more, click on the below:
    •    Dr's SOM Flyer
    •    Dr's SOM Detail
    •    Dr's SOM Case Study

    Online Training

    Training Leadership Consulting provides online Lean, Six Sigma, Change Management, Kaizen and other Training and Certification through our online partner Acuity Institute....

    Click here for more

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