COURSE OVERVIEW

The TLC Performance Management solution is designed to enable a constructive conversation and agreement on shared goals.

WHAT IS PERFORMANCE MANAGEMENT?

Performance is the result of an employee meeting specific objectives or developing competencies necessary to effectively do their job.

Performance Management is a continuous process of managers and employees working together to:

• Set performance expectations linked to organisational objectives
• Establish criteria against which individual performance can be measured
• Identify areas for competency improvement
• Provide performance feedback
• Continually enhance performance

If Performance Appraisals and Performance Management is properly handled, you can expect to get insight into the following;

• Performance measurement - transparent, short, medium and long term
• Clarifying, defining, redefining priorities and objectives
• Motivation through agreeing helpful aims and targets
• Motivation through achievement and feedback
• Training needs and learning desires - assessment and agreement
• Identification of personal strengths and direction - including unused hidden strengths
• Career and succession planning - personal and organisational
• Team roles clarification and team building
• Resolving confusions and misunderstandings
• Counselling and feedback
• Manager development - all good managers should be able to conduct appraisals well - it's a fundamental process